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Reschedule Record

This operation is part of the Outbound API section of the Web Services API.

Overview

Reschedules the specified outbound record.

Request URL /api/v2/me/outbound-records/<record-handle>
HTTP Method POST
Required Features api-voice-outbound

Parameters

Parameter Type Value Required
operationName String RescheduleRecord Yes
applicationId Integer The unique identifier of the OCS application. Yes
campaignName String The name of the outbound campaign used for this operation. Yes
callbackType String The callback type, which can be Personal or Campaign. Yes
timestamp Long The timestamp. Yes
devicePath String The relative path to the device used for sending the TLib request. Yes
referenceId String A unique identifier used to map the API call to the CometD response. If the request contains a referenceId, Web Services sends an acknowledgement or other event with the same reference ID via CometD. No

Samples

Request

POST /api/v2/me/outbound-records/9
{
	'devicePath': '/devices/d8a19a8d-aa8f-4cea-93e3-dfb062db7294', 
	'campaignName': 'Campaign1', 
	'timestamp': 1433917552, 
	'operationName': 'RescheduleRecord', 
	'applicationId': 134, 
	'callbackType': 'Personal',
        'referenceId': '123456789'
}

HTTP Response

{
    "statusCode": 0
}

CometD Response

[
	{
		'data': 
		{
			'record': 
			{
				'devicePath': '/devices/d8a19a8d-aa8f-4cea-93e3-dfb062db7294', 
				'callingList': 'CallingList1', 
				'applicationId': 134, 
				'recordHandle': 9, 
				'campaignName': 'Campaign1'
			}, 
			'notificationType': 'ScheduledRecordRescheduleAcknowledge', 
			'messageType': 'OutboundRecordMessage',
                        'referenceId': '123456789'
		}, 
		'channel': '/v2/me/outbound'
	}, 
	{
		'data': 
		{
			'metrics': 
			{
				'eventProcessing': 
				{
					'serverGenerationTimestamp': 1433915552745, 
					'nodeProcessingTimeNanos': 6190799, 
					'serverProcessingTimeTotalMs': 6
				}
			}, 
			'userData': 
			{
				'GSW_APPLICATION_ID': 134,
				'GSW_RECORD_HANDLE': 9, 
				'GSW_USER_EVENT': 'ScheduledRecordRescheduleAcknowledge', 
				'GSW_CALLING_LIST': 'CallingList1', 
				'GSW_DATE_TIME': '06/10/2015 06:25', 
				'GSW_CALLBACK_TYPE': 'Personal', 
				'GSW_CAMPAIGN_NAME': 'Campaign1'
			}, 
			'deviceId': 'd8a19a8d-aa8f-4cea-93e3-dfb062db7294', 
			'messageType': 'DeviceUserEventMessage'
		}, 
		'channel': '/me/internal'
	}, 
	{
		'successful': True,
		'advice': 
		{
			'interval': 0, 
			'timeout': 30000, 
			'reconnect': 'retry'
		}, 
		'id': '17', 
		'channel': '/meta/connect'
	}
]
This page was last edited on October 31, 2023, at 13:30.
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