Cross-Origin Resource Sharing

This is part of the API Basics section of the Web Services API.

Overview

Cross-Origin Resource Sharing (CORS) is a specification that enables open access across domain-boundaries.

Each contact center can define their own allow origin list through Web Services access control settings.

Web Services will filter an incoming request by merging global allowOrigins and contact center access control settings by using an Admin account.

Operations

The following operations are available for this group:

Operation	Description	Permissions
GET	Retrieves an array of settings	Contact Center Admin
POST	Creates a new setting in this group. allowedOrigins is the only valid setting.	Contact Center Admin
PUT	Updates a setting.	Contact Center Admin
DELETE	Removes a setting.	Contact Center Admin

Settings

Attribute name	Description
allowedOrigins	An array of valid "origins" for this contact center. The CORS filter will use this list to validate incoming requests.

Tip

Wildcards are allowed in the context of a domain name for allowedOrigins, but "*" by itself is not permitted.

Examples

Retrieve access control settings

GET /settings/access-control {
   settings:[
{ 
  “name”:”allowedOrigins”,
  “value”: ["https://cloud.genGWS.com", "https://*.genGWS.com"]
}
]

Add "genesys.com" to the list of domains

PUT /settings/access-control {
   settings:
{ 
  “name”:”allowedOrigins”,
  “value”: ["https://cloud.genGWS.com", "https://*.genGWS.com", "https://*.genesys.com"]
}

Important

When sending the above, the entire array must be sent