RemoveAttachment
This operation is part of the Chat API section of the Web Services API.
Overview
This request removes a document from the specified chat.
Request URL | /api/v2/me/chats/{id} |
---|---|
HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | RemoveAttachment |
documentId | The ID of the document. |
Sample
Request
POST api/v2/me/chats/0001PaBMYY3600R8
{
"operationName": "RemoveAttachment",
"documentId": "0000YaB6ARKB0019"
}
Response
{
"statusCode": 0
}
Notification
{
"chat": {
"capabilities": [
"Transfer",
"Leave",
"Invite",
"Consult",
"SetInFocus",
"SetDisposition",
"AttachUserData",
"DeleteUserData",
"UpdateUserData",
"Complete",
"SendMessage",
"SendUrl",
"SendStartTypingNotification",
"SendStopTypingNotification",
"SendCustomNotice"
],
"chatType": "Inbound",
"id": "0001PaBMYY3600R8",
"interactionQueue": "CloudPoDSimpleChatInQ",
"participants": [
{
"id": "009F5790DA860063",
"nickname": "FirstStep",
"participantId": "009F5790DA860063",
"type": "Customer",
"visibility": "All"
},
{
"id": "009F5790DA8A0065",
"nickname": "PoD service",
"participantId": "009F5790DA8A0065",
"type": "External",
"visibility": "All"
},
{
"id": "009F5790DA8D0066",
"nickname": "TestName",
"participantId": "009F5790DA8D0066",
"path": "/users/0bcb93c9854f41d6ad89344047ec3223",
"type": "Agent",
"uri": "http://.../api/v2/users/0bcb93c9854f41d6ad89344047ec3223",
"visibility": "All"
}
],
"receivedDate": "2016-07-21 17:21:58.000+0300",
"state": "Chatting",
"suggestedQueueUris": [
"http://.../api/v2/queues/62464e99-53c8-4fda-9cfd-c63dee679c6d"
],
"threadId": "0001PaBMYY3600R9",
"uri": "http://.../api/v2/chats/0001PaBMYY3600R8",
"userData": {
"CBR-IT-path_DBIDs": "",
"CBR-Interaction_cost": "",
"CBR-actual_volume": "",
"CBR-contract_DBIDs": "",
"ChatServerAppName": "esv_chat_srv_851",
"ChatServerDBID": "159",
"ChatServerHost": "dev-ip9-152.gws.genesys.com",
"ChatServerPort": "7160",
"CustomerSegment": "default",
"IW_BundleUid": "956afe42-a48b-46dc-2c8a-e897c91d98e2",
"IW_CaseUid": "5f4637a3-fdfc-4f7e-03ba-22b897ab86d6",
"IdentifyCreateContact": "3",
"OccuredAt": "2016-07-21T14:22:02Z",
"PegAG?:2>1": 1,
"RRequestedSkillCombination": "",
"RRequestedSkills": null,
"RStrategyDBID": "472",
"RStrategyName": "CloudPoDSimpleChatInStrategy",
"RTargetAgentGroup": "?:2>1",
"RTargetAgentSelected": "a1",
"RTargetObjSelDBID": "",
"RTargetObjectSelected": "?:2>1",
"RTargetPlaceSelected": "a1",
"RTargetRequested": "?:2>1",
"RTargetRuleSelected": "",
"RTargetTypeSelected": "2",
"RTenant": "Environment",
"RVQDBID": "",
"RVQID": "",
"ServiceObjective": 0,
"ServiceType": "default",
"Subject": "Test_V2",
"TimeZone": "120"
}
},
"messageType": "ChatStateChangeMessage",
"notificationType": "AttachmentRemoved"
}
This page was last edited on October 31, 2023, at 13:28.
Comments or questions about this documentation? Contact us for support!