Start Preview Session
This operation is part of the Outbound API section of the Web Services API.
Overview
This requests starts a preview mode outbound session for the current user on the specified campaign.
Request URL | /api/v2/me/outbound-campaigns/<campaign-name> |
---|---|
HTTP Method | POST |
Required Features | api-voice-outbound |
Parameters
Parameter | Value | Required |
---|---|---|
operationName | StartPreviewSession | Yes |
applicationId | The unique identifier of the Outbound Contact Server application. | Yes |
devicePath | The relative path to the device used for sending the TLib request. | Yes |
referenceId | A unique identifier used to map the API call to the CometD response. If the request contains a referenceId, Web Services sends an acknowledgement or other event with the same reference ID via CometD. | No |
Samples
Request
POST /api/v2/me/outbound-campaigns/Campaign1,
{
'devicePath': '/devices/5910b027-3e64-4c85-9b9d-87248a21d8a5',
'operationName': 'StartPreviewSession',
'applicationId': 134,
'referenceId': '123456789'
}
HTTP Response
{
"statusCode": 0
}
CometD Response
{
'messageType': 'OutboundCampaignMessage',
'notificationType': 'PreviewSessionStarted',
'campaign':
{'name': 'Campaign1',
'dialingMode': 'Preview',
'groupName': 'Campaign1@AgentGroup1',
'state': 'Started',
'devicePath': '/devices/5910b027-3e64-4c85-9b9d-87248a21d8a5',
'applicationId': 134,
'groupDescription': '',
'description': ''
},
'referenceId': '123456789'
}
This page was last edited on October 31, 2023, at 13:30.
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