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Workitem DeleteUserData

This operation is part of the Workitem API section of the Web Services API.

Overview

This request deletes the specified key from the attached data of an interaction.

Request URL /api/v2/me/workitems/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName DeleteUserData
keys The user data keys to delete

Sample

Request

POST api/v2/me/workitems/03W07R2K4VAYT010
{
  "operationName": "DeleteUserData",
  "keys": ["UserData1"]
}

Response

{
  "statusCode": 0,
  "referenceId": 7
}

Notification

{
    "workitem": {
        "userData": {
            "RTargetTypeSelected": "2",
            "RTargetObjectSelected": "Workitems",
            "RVQID": "",
            "RTargetObjSelDBID": "158",
            "CBR-Interaction_cost": "",
            "CBR-contract_DBIDs": "",
            "RTargetAgentSelected": "GWS1",
            "CBR-IT-path_DBIDs": "",
            "RTargetRuleSelected": "",
            "UserData2": 123456789,
            "RTargetPlaceSelected": "GWS1",
            "CBR-actual_volume": "",
            "RTenant": "Environment",
            "RRequestedSkills": None,
            "RRequestedSkillCombination": "",
            "RVQDBID": "",
            "RStrategyDBID": "906",
            "CustomerSegment": "default",
            "ServiceType": "default",
            "ServiceObjective": 0,
            "RTargetRequested": "Workitems",
            "RTargetAgentGroup": "Workitems",
            "PegAGWorkitems": 2,
            "RStrategyName": "Workitem"
        },
        "receivedDate": "2014-03-26 16:02:22.000+0200",
        "uri": "http://localhost:8080/api/v2/workitems/03W07R2K4VAYT010",
        "capabilities": [
            "Transfer",
            "AttachUserData",
            "UpdateUserData",
            "DeleteUserData",
            "SetInFocus",
            "Complete"
        ],
        "state": "Processing",
        "id": "03W07R2K4VAYT010"
    },
    "referenceId": 7,
    "notificationType": "PropertiesUpdated",
    "messageType": "WorkitemStateChangeMessage"
}
This page was last edited on October 31, 2023, at 13:32.
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