Jump to: navigation, search

Dial Preview Record

This operation is part of the Outbound API section of the Web Services API.

Overview

To dial using an outbound record, you can use the Dial operation on the device — see Dial in the Voice API for details. In addition to the regular phone number, the client sets the user data received as part of previewRecord.

Request URL api/v2/me/devices/{id}/calls
HTTP Method POST
Required Features api-voice-outbound, api-voice

Parameters

Parameter Value
operationName Dial
devicePath The relative path to the device used for sending the TLib request.
outboundRecord An outbound record resource.

Samples

Request

POST api/v2/me/devices/efe1ab32-53f9-43ce-b65e-5768c61f7d4a/calls
{
   "operationName": "Dial",
   "devicePath": "/devices/1234567890"
   "outboundRecord":
   {
      "recordHandle":431,
      "phoneNumber":"5001",
      "outboundCallerId":"410004343",
      ...
      "otherFields":
      {
         …
      }
 
   }
}

HTTP Response

{
  "statusCode": 0
}

CometD Response

{
  "data": {
    "notificationType": "StatusChange",
    "call": {
      "id": "013V08JRL498H1OI04000VTAES00000G", 
      "state": "Dialing",
      "callUuid": "013V08JRL498H1OI04000VTAES00000G",
      "connId": "0071023821aec010",
      "deviceUri": "http://127.0.0.1:8080/api/v2/devices/efe1ab32-53f9-43ce-b65e-5768c61f7d4a",
      "participants":[  
            {  
               "e164Number":"",
               "formattedPhoneNumber":"5001",
               "phoneNumber":"5001",
               "digits":"5001"
            }
         ],
      "dnis": "5001",
      "callType": "Internal",
      "capabilities": [
        "DeleteUserDataPair",
        "AttachUserData",
        "Hangup",
        "DeleteUserData",
        "SendDtmf",
        "UpdateUserData"
      ],
      "duration": "0",
      "mute": "Off",
      "supervisorListeningIn": false,
      "monitoredUserMuted": false,
      "uri": "http://127.0.0.1:8080/api/v2/me/calls/013V08JRL498H1OI04000VTAES00000G",
      "path": "/calls/013V08JRL498H1OI04000VTAES00000G"
    },
    "phoneNumber": "5005",
    "extensions": {
      "WrapUpTime": 0,
      "BusinessCall": 0
    },
    "messageType": "CallStateChangeMessage"
  },
  "channel": "/v2/me/calls"
This page was last edited on October 31, 2023, at 13:30.
Comments or questions about this documentation? Contact us for support!