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UpdateUserData

This operation is part of the Email API section of the Web Services API.

Overview

Updates the specified user data keys with the specified values in existing data.

Request URL /api/v2/me/emails/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName UpdateUserData
userData The key value data to update.

Sample

Request

POST api/v2/me/emails/0071023821aec011
{
  "operationName": "UpdateUserData",
  "userData": {
      "UserData1":987654321,
      "UserData2":"DATAUPDATE-@123"
   }
}

Response

{
  "statusCode": 0
}

Notification

{
   "referenceId": 13,
   "notificationType": "PropertiesUpdated",
   "messageType": "EmailStateChangeMessage",
   "email": {
       "userData": {
           "Header_Content-Type": "multipart/mixed;boundary="===============0439449828=="",
           "RTargetTypeSelected": "2",
           "RTargetObjectSelected": "E-maildistributionforprocessing",
           "_ContainsAttachment": "false",
           "CBR-actual_volume": "",
           "RVQID": "",
           "To": "GWS@gplus-w2k3-gf80",
           "Header_Date": "Tue,
           11Mar201410: 21: 56+0200",
           "_AttachmentsSize": "0",
           "_AutoReplyCount": 0,
           "RTargetObjSelDBID": "114",
           "DISP_KEY": "resolved",
           "Header_MIME-Version": "1.0",
           "Mailbox": "GWS@gplus-w2k3-gf80.emea.int.genesyslab.com",
           "CBR-Interaction_cost": "",
           "CBR-contract_DBIDs": "",
           "ContactId": "0000Wa9CAM6W018X",
           "RTargetAgentSelected": "12345",
           "CBR-IT-path_DBIDs": "",
           "RTargetAgentGroup": "E-maildistributionforprocessing",
           "RTargetRuleSelected": "",
           "FromPersonal": "",
           "UserData2": "DATAUPDATE-@123",
           "RTargetPlaceSelected": "a1",
           "_AttachmentFileNames": "",
           "UserData1": 987654321,
           "RTenant": "Environment",
           "RRequestedSkills": None,
           "Origination_Source": "Email",
           "RRequestedSkillCombination": "",
           "RVQDBID": "",
           "RStrategyDBID": "785",
           "CustomerSegment": "default",
           "ServiceType": "default",
           "FromAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com",
           "ServiceObjective": 0,
           "Header_Message-ID": "<ui4ywz6iz7enolp.110320141021@192.168.67.43>",
           "PegAGE-maildistributionforprocessing": 1,
           "RTargetRequested": "E-maildistributionforprocessing",
           "EmailAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com",
           "RStrategyName": "SimpleEmailInStrategy",
           "Subject": "Test_V2"
       },
       "from": "qwerty@hpe-voicevm-34-23.genesyslab.com",
       "contactId": "0000Wa9CAM6W018X",
       "capabilities": [
           "Reply",
           "ReplyAll",
           "Transfer",
           "AddComment",
           "AttachUserData",
           "UpdateUserData",
           "DeleteUserData",
           "SetDisposition",
           "SetInFocus",
           "Complete"
       ],
       "uri": "http: //localhost: 8080/api/v2/email/00012a9HEEG030Q6",
       "to": [
           "GWS@gplus-w2k3-gf80"
       ],
       "state": "Processing",
       "revelantResponseTemplateGroups": [
           
       ],
       "id": "00012a9HEEG030Q6",
       "subject": "Test_V2"
   }
}
This page was last edited on October 31, 2023, at 13:29.
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