Develop your Application
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Purpose: To introduce the script tools used to manage Genesys Web Engagement applications. |
Introduction
Genesys Web Engagement includes a set of scripts to manage the creation of your application. All of them should be run in a Windows Console of commands (cmd.exe). Navigate to the installation directory of Genesys Web Engagement, which contains the following files:
create.batbuild.batdeploy.batstart.bat
When you create a new application, a new directory with the same name is created in the apps folder of Genesys Web Engagement. This directory contains all the resources required to manage Genesys Web Engagement customization. These materials must be compiled to generate the new Genesys Web Engagement Servers embedding your Genesys Web Engagement application. Then, you must deploy these servers to replace former versions of Genesys Web Engagement. For further information about customization and development of your application, read the Welcome, in particular, Application Development Workflow, for a high level overview of application development.
Summary of Tasks
This chapter summarizes the tasks that are required to create a Genesys Web Engagement application using the Genesys Web Engagement Script Tools. This chapter includes the following sections:
| Task Objective | Related Procedures and Actions |
|---|---|
| Create a Genesys Web Engagement Application | |
| Implement your Genesys Web Engagement Model | |
| Publish the CEP Rules Template | |
| Build and Deploy your Genesys Web Engagement Application | |
| Start the Genesys Web Engagement Servers | |
| GWE Create a Rules Package |