Maintenance Notice - PDF Generation
Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.


Note: Access to static files, including PDF files that are not dynamically generated from our web-based content, is unaffected.

Jump to: navigation, search

Purpose

You use custom formulas to compute user-specific quantities (usually business-related) based on attached data communicated by TEvents.

In a custom-value statistic, the values obtained by evaluating custom formulas on individual actions are aggregated much as action durations in time-related values are aggregated.

Before using custom-value statistics, Genesys strongly recommends that you read the following description of the evaluation procedure.

This page was last edited on June 16, 2015, at 17:56.

Feedback

Comment on this article:

blog comments powered by Disqus