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Genesys Customer Experience Insights Release Notes

Genesys Customer Experience Insights is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/30/21 Update X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Support for MicroStrategy 2021 Update 1 (11.3.0100.18093) (GCXI-4874)
  • Support for Vitara Charts (GCXI-4876)
  • Support for Red Hat Enterprise Linux 8 and CentOS Linux 8. Note that support begins with Genesys CX Insights Red Hat Enterprise Linux 8 and CentOS Linux 8 are expected to work correctly with earlier releases of Genesys CX Insights, but Genesys does not test such configurations. (GCXI-4857)
  • Updates are provided for all included CentOS packages.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

This page was last edited on July 1, 2021, at 13:14.
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