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Genesys Customer Experience Insights is part of 9.x starting in

Genesys Customer Experience Insights Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
10/31/18 Update X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

In deployments with MicroStrategy release 10.11.1, when you select widgets on the dashboard, data appearing on other widgets is now automatically updated. Previously in this scenario, clicking on an agent name did not focus the dashboard on that agent. (GCXI-1506)

Upgrade Notes

No special procedure is required to upgrade to release

Supported Languages

Only US English is supported in this release, contact your Genesys representative for information about future support for other Language Packs.

This page was last edited on December 7, 2018, at 20:00.
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