Roles and Privileges in GAX

Role-Based Access Control replaces Security Policies in iWD 8.5. For details of how to use this feature please see:

• Genesys Administrator documentation set
• Genesys Security Guide
• Roles in the main GAX Help (new document).

Role privileges in iWD are arranged in the following groups:

• iWD Solutions
• iWD Departments
• iWD Processes
• iWD Media Icons
• iWD Filters
• iWD Global Task List
• iWD Manager Other

Important Information About Filtering Permissions

The following additional information is also important to note when you are filtering permissions:

• Public filters can be changed from Private by any user that has Modify filter permissions.
• The owner of a Private filter can always modify or delete that filter, even if they do not have Delete and/or Modify security role permissions.
• The username of the owner of a Private filter is displayed on the Filter configuration screen to make referencing easy..