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IWD Genesys Administrator Extension Plugin Help

This is the iWD Genesys Administrator Extension (GAX) Plugin Help. Here you can get help about:

  • Business Structure—Solutions, Departments and Processes and their attributes and metrics.
  • Data Mart—Configuration details, including Logging, Database, Stat Server, Schedules, Expirations, Tenant Attributes, Department Attributes, Process Attributes, Task Attributes and Dimension Mapping.
  • Data Mart Dashboard—A real-time view of the status of iWD Services.
  • Lookup Tables—Creating and modifying Lookup Tables
This page was last modified on August 19, 2014, at 06:26.


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