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Lookup Tables

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Filters and Constraints

Configuration Server respects tenancy permission settings. You can access only those objects that you have been granted permissions and privileges to access.

You can filter the contents of this list in two ways:

  1. Type the name or partial name of an object in the Quick Filter field.
  2. Click the cube icon to open the Tenant Directory filter panel. In this panel, click the Tenant that you want to select. Use the Quick Filter field in this panel to filter the Tenant list.

You can sort the items in the list by clicking a column head. Clicking a column head a second time reverses the sort order. You can add or remove columns by clicking Select Columns.

To select or de-select multiple objects at once, click Select.

Data Fields

Each entry is shown with the following data fields:

  • Name—The element's name.

To add a new Lookup Table


  • From the List view, click New and complete the Lookup Table's details.
  • Display the details of a Lookup Table and click Clone, then edit the details.

To add a new key/label pair to a Lookup Table

Display the Lookup Table by selecting it, then click Add and complete the new details.

Other Actions

From this context you can Delete or Move this Lookup Table. You can move the Lookup Table only to another Tenant. Runtime IDs are not moved in the Move function—you must create a new one for theLookup Table in its new Tenant.

Deleting or Moving a Lookup Table can have huge implications for the operation of a contact center. Do not undertake these without serious consideration.

Related Links

This page was last modified on August 25, 2014, at 01:15.


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