Jump to: navigation, search

In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table G_IR_HISTORY


This table contains information regarding all states, in chronological order, of the interaction, according to the information supplied by the specific provider, such as T-Server, Interaction Server, or the Outbound Contact Server. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.

Tip
To assist you in preparing supplementary documentation, click the following link to download a comma-separated text file containing information such as the data types and descriptions for all columns in this table: Download a CSV file.

Hint: For easiest viewing, open the downloaded CSV file in Excel and adjust settings for column widths, text wrapping, and so on as desired. Depending on your browser and other system settings, you might need to save the file to your desktop first.

Column List

Legend

Column Data Type P M F Description
IRHID NUMBER(16) X X The unique ID of the interaction history record. This is the primary key.
IRID VARCHAR2(50) X The ID of the Interaction record.
XSEQ NUMBER(19) Reserved
ChangeType INTEGER The type of change of interaction state. One of the following values:
  • 1—ir_created–Interaction creation.
  • 2—ir_terminated–Interaction termination.
  • 3—ir_merged–Interaction merge (result of a two-step transfer or a two-step conference).


#DICTIONARY TYPE 3

RefID VARCHAR2(50) Reserved
Added TIMESTAMP(3) X The GMT-equivalent data and time when the record was added as inherited from the T-Server TEvent.
Added_ts INTEGER The UTC-equivalent value of the ADDED field.
Added_tcode INTEGER A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION INTEGER A key that is used for partitioning.
GSYS_SYS_ID INTEGER System ID. Reserved for future use.
GSYS_SEQ INTEGER Insert Sequence. Not unique.
GSYS_USEQ INTEGER Update Sequence. Not unique.
GSYS_TS TIMESTAMP(3) Reserved
GSYS_TC INTEGER Reserved
GSYS_EXT_VCH1 VARCHAR2(255) Reserved
GSYS_EXT_VCH2 VARCHAR2(255) Reserved
GSYS_EXT_INT1 INTEGER Reserved
GSYS_EXT_INT2 INTEGER Reserved
This page was last edited on January 10, 2020, at 15:27.

Feedback

Comment on this article:

blog comments powered by Disqus