Jump to: navigation, search

In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GO_Chain


This table contains current information about chains, as reported by OCS. A record is inserted at the time ICON receives the first notification about Chain processing from OCS. The record is updated when there is a change of state of the chain.

Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a graphic illustrating the Genesys Chain Finite State Machine.

Tip
To assist you in preparing supplementary documentation, click the following link to download a comma-separated text file containing information such as the data types and descriptions for all columns in this table: Download a CSV file.

Hint: For easiest viewing, open the downloaded CSV file in Excel and adjust settings for column widths, text wrapping, and so on as desired. Depending on your browser and other system settings, you might need to save the file to your desktop first.

Column List

Legend

Column Data Type P M F Description

ID

NUMBER(16) X X The unique, autonumbered ID of this record. This is the primary key.

ChainGUID

VARCHAR2(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot be changed during chain processing. Same as GO_CHAIN.CHAINGUID.

ParentGUID

VARCHAR2(64) Reserved for future use.

SessID

VARCHAR2(64) X X The unique identifier of the Campaign processing attempt. See GO_CAMPAIGN.SessID for details.

CampaignID

INTEGER X The DBID of the Campaign configuration object in the Configuration database. This ID cannot be changed during chain processing. This has the same value as the related record in GO_Campaign. It is added as part of the database de-normalization process.

GroupID

INTEGER X The DBID of the Campaign group configuration object.

CallingListID

INTEGER X The DBID of the Calling List object in the Configuration database. This ID cannot be changed during chain processing.

OCSID

INTEGER X The DBID of the configured OCS application that reports activity related to this chain.

CPDID

INTEGER The DBID of the CPD server configuration object that OCS used to process the chain (if used and reported by OCS).

RecordHandle

INTEGER The RecordHandle of the record that OCS used in the last chain processing attempt.

State

INTEGER X The state of the chain as reported by chain FSM (finite state machine). One of the following values:
  • 0—null–unloaded/terminated
  • 1—scheduled
  • 2—processing
  • 3—processed


#DICTIONARY TYPE 76

LastCallAttID

VARCHAR2(64) The CallAttemptGUID generated by OCS for the last voice call that OCS tried to produce during the chain processing attempt.

SwitchID

INTEGER The DBDID of the switch configuration object during the OCS produced outbound call during the last chain processing attempt (if known and reported by OCS).

CPDResult

INTEGER The CPD result from the last chain processing attempt (if known and reported by OCS).

CallResult

INTEGER The call result from the last chain processing attempt.

Created

TIMESTAMP(3) X The GMT-equivalent date and time of Event Loaded as reported by OCS.

Created_ts

INTEGER The UTC-equivalent value of the CREATED field. Milliseconds are truncated.

Created_tcode

INTEGER A reference, derived from the value of the CREATED_TS field, to a record in the G_TIMECODE table.

Terminated

TIMESTAMP(3) The GMT-equivalent date and time when the chain was finalized or unloaded, as reported by OCS.

Terminated_ts

INTEGER The UTC-equivalent value of the TERMINATED field. Milliseconds are truncated.

Terminated_tcode

INTEGER A reference, derived from the value of the TERMINATED_TS field, to a record in the G_TIMECODE table.

LastChanged

TIMESTAMP(3) X The GMT-equivalent date and time of the last change of state of the chain, as reported by OCS in OCSD event.

LastChanged_ts

INTEGER The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.

LastChanged_tcode

INTEGER A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.

InternalReason

INTEGER Reserved

GSYS_DOMAIN

INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

INTEGER Key used for partitioning.

GSYS_SYS_ID

INTEGER System ID. Reserved for future use.

GSYS_SEQ

INTEGER Insert Sequence. Not unique.

GSYS_USEQ

INTEGER Update Sequence. Not unique.

GSYS_TS

TIMESTAMP(3) Reserved

GSYS_TC

INTEGER Reserved

GSYS_EXT_VCH1

VARCHAR2(255) Reserved

GSYS_EXT_VCH2

VARCHAR2(255) Reserved

GSYS_EXT_INT1

INTEGER Reserved

GSYS_EXT_INT2

INTEGER Reserved


Index List

Index Name U C

IDX_GO_CHAIN_CHID

X

 

 

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on October 31, 2016, at 14:33.