Virtual Queue History Schema
The single table in this schema captures timestamps from Universal Routing Server (URS) related to virtual queues (VQs).
ImportantThis functionality requires URS release 8.1.100.08 or higher.
Virtual Queue History Schema Diagram
List of Tables
||This table contains information about the use of virtual queues in interaction processing, according to the data passed from the Universal Routing Server through the T-Server or Interaction Server application.|
List of Indexes
List of References
No tables in this schema have references.
This page was last modified on October 31, 2016, at 14:33.