Table GM_F_USERDATA

This table contains information about predefined logical keys in the attached data of multimedia interactions. The data store in this table corresponds to the data available after interaction creation.

If a multimedia interaction was created in the past and has been restored, and if the om-force-adata configuration option for the ICON application has been set to true, this table also stores a snapshot of UserData that corresponds to the interaction-related data.

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Column List

Legend

Column	Data Type	P	M	F	Description
ID	NUMBER(16)	X	X		The unique, autonumbered ID of the record. This is the primary key.
CALLID	VARCHAR2(50)		X		The Multimedia interaction ID having the same value as that stored in the CALLID field of the G_CALL table.
G_FROM_NAME	VARCHAR2(255)				The value of the From Name logical key, or the value of the user-defined key that corresponds to the mcr-from-name field attribute in the attached data specification file.
G_CALLED_BACK	VARCHAR2(255)				The value of the user-defined key that corresponds to the mcr-called-back field attribute in the attached data specification file.
G_SUBJECT	VARCHAR2(1024)				The value of the Subject logical key, or the value of the user-defined key that corresponds to the mcr-subject field attribute in the attached data specification file.
G_ORIGIN_SOURCE	VARCHAR2(128)				The value of the Origination Source logical key, or the value of the user-defined key that corresponds to the mcr-origin-source field attribute in the attached data specification file.
G_FROM_ADDRESS	VARCHAR2(255)				The value of the From Email Address logical key, or the value of the user-defined key that corresponds to the mcr-from-address field attribute in the attached data specification file.
G_SUB_TYPE	VARCHAR2(255)				The value of event attribute attr_itx_subtype.
G_RECEIVED_D	TIMESTAMP(3)				The GMT-equivalent time when the multimedia interaction was received.
G_RECEIVED_TS	INTEGER				The UTC-equivalent value of the G_RECEIVED_D field.
G_RECEIVED_ TCODE	INTEGER				A reference, derived from the value of the G_RECEIVED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN	INTEGER				Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2, Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION	INTEGER				A key that is used for partitioning.
GSYS_SYS_ID	INTEGER				The DBID of the ICON instance that created this record.
GSYS_SEQ	INTEGER				Insert Sequence. Not unique.
GSYS_USEQ	INTEGER				Update Sequence. Not unique.
GSYS_TS	TIMESTAMP(3)				Reserved for future use.
GSYS_TC	INTEGER				Reserved for future use.
GSYS_EXT_VCH1	VARCHAR2(255)				Reserved for future use.
GSYS_EXT_VCH2	VARCHAR2(255)				Reserved for future use.
GSYS_EXT_INT1	INTEGER				Integer value of timestamp from last TEvents that cause record update.
GSYS_EXT_INT2	INTEGER				Reserved for future use.
G_RESERVED1	VARCHAR2(255)				The value of the user-defined key that corresponds to the mcr-reserved-1 field attribute in the attached data specification file.
G_RESERVED2	VARCHAR2(255)				The value of the user-defined key that corresponds to the mcr-reserved-2 field attribute in the attached data specification file.
G_RESERVED3	VARCHAR2(255)				The value of the user-defined key that corresponds to the mcr-reserved-3 field attribute in the attached data specification file.
G_RESERVED4	VARCHAR2(255)				The value of the user-defined key that corresponds to the mcr-reserved-4 field attribute in the attached data specification file.