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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GCX_GROUP_AGENT


This table stores information about the associations between agents and agent groups, including terminated associations, such as when an agent is removed from an agent group.

Tip
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Column List

Legend

Column Data Type P M F Description
ID NUMBER(16) X X The unique, autonumbered ID of this record. This is the primary key.
GroupID INTEGER X X The DBID of the Agent Group object that is associated with AgentID (a Person object).
AgentID INTEGER X X The DBID of the Person object (the agent) that is associated with GroupID (the agent group).
Status INTEGER X The status of the object described by the record. One of the following values:
  • 0—The status is unknown. Reserved for when ICON is unable to determine record status.
  • 1—Record is active.
  • 2—Record is inactive (object is deleted).
  • 10—Synchronization is in progress for an active record.

#DICTIONARY TYPE 24

Created TIMESTAMP(3) The GMT-equivalent date and time when the record was written to IDB. This is not necessarily the actual creation time of the record.
Deleted TIMESTAMP(3) The GMT-equivalent date and time when the association was deleted.
Created_ts INTEGER The UTC-equivalent value of the CREATED field.
Created_tcode INTEGER A reference, derived from the value in the CREATED_TS field, to a record in the G_TIMECODE table.
Deleted_ts INTEGER The UTC-equivalent value of the DELETED field.
Deleted_tcode INTEGER A reference, derived from the value in the DELETED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN INTEGER Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION INTEGER A key that is used for partitioning.
GSYS_SYS_ID INTEGER System ID. Reserved for future use.
GSYS_SEQ INTEGER Insert Sequence. Not unique.
GSYS_USEQ INTEGER Update Sequence. Not unique.
GSYS_TS TIMESTAMP(3) Reserved
GSYS_TC INTEGER Reserved
GSYS_EXT_VCH1 VARCHAR2(255) Reserved
GSYS_EXT_VCH2 VARCHAR2(255) Reserved
GSYS_EXT_INT1 INTEGER A flag indicating the reliability of timestamp information stored in the CREATED and DELETED fields. One of the following values:
  • 0—Highly reliable; timestamps for both fields are taken from Configuration Server runtime notifications or the Configuration Server history log.
  • 1—CREATED timestamp is that of the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
  • 2—DELETED timestamp is that of the time when configuration data was requested from Configuration Server; either during the initial ICON startup or during synchronization.
  • 3—Both CREATED and DELETED timestamps are taken from the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
GSYS_EXT_INT2 INTEGER Reserved
This page was last edited on January 10, 2020, at 15:27.

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