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SendMessage and SendMessageService share the configuration namespace '_genesys.widgets.sendmessage'. SendMessage has UI options while SendMessageService has connection options.


window._genesys.widgets.sendmessage = {

	apikey: 'n3eNkgLLgLKXREBMYjGm6lygOHHOK8VA',
	dataURL: '',
	userData: {},
	SendMessageButton: {

		enabled: true,
		template: '<div>Email</div>',
		effect: 'fade',
		openDelay: 1000,
		effectDuration: 300,
		hideDuringInvite: true


Name Type Description Default Required
apikey string Apigee Proxy secure token n/a Yes, if using Apigee Proxy
dataURL URL String URL of GMS server n/a Always
ajaxTimeout number Number of milliseconds to wait before AJAX timeout 3000 n/a
userData object Arbitrary JSON attached data to include with message {} n/a
uploadsEnabled boolean Enables file uploads to the server and enables the file upload feature in the SendMessage UI plugin. true n/a
This page was last edited on February 28, 2018, at 16:13.
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