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9.0.003.10

Social Media Plugin for Workspace Desktop Edition Release Notes


Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.
Release Date Release Type Restrictions AIX Linux Solaris Windows
07/25/18 Hot Fix X

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Releases Info

Product Documentation

Genesys Products


What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Agents can now handle multiple facebooksession interactions in WDE without any issues. Previously, agents were facing slow response times in WDE after they received multiple facebooksession interactions simultaneously. (SMD-5211)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.003.10.

This page was last edited on February 4, 2019, at 07:14.
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