9.0.003.10

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/25/18	Hot Fix					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• eServices

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Agents can now handle multiple facebooksession interactions in WDE without any issues. Previously, agents were facing slow response times in WDE after they received multiple facebooksession interactions simultaneously. (SMD-5211)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.003.10.