Jump to: navigation, search

Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/28/18 Update Unavailable X

Helpful Links

Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

As of October 1, 2018, this release is no longer available. A critical issue was discovered during regression testing. If you’ve already downloaded the software, do not install it. Instead, download and install WFM Builder, which resolves the critical issue.

Resolved Issues

This release contains the following resolved issues:

Now, WFM evenly distributes weekends off in monthly schedules when the exact number of weekends off is specified. Previously, distribution was uneven, causing the weekend of the first week of the partial month to have a disproportionate share of days off. (WFM-30980)

WFM now correctly displays the meeting name in Warning message 1033. Previously, WFM incorrectly displayed only the first character of the meeting name in the message. (WFM-30734)

WFM now rebuilds schedules successfully and without errors. Previously, WFM unexpectedly cancelled the schedule rebuild displaying Error [4], if the previous day's schedule included Activity Sets or Task Sequences with timesteps that did not have assigned Activities. (WFM-30393)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on October 2, 2018, at 17:44.
Comments or questions about this documentation? Contact us for support!