8.5.220.13

Workforce Management Builder Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
01/09/25	Update	Unavailable					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management Builder

Genesys Products

List of Release Notes

What's New

Important

As of 03/11/25, this release is no longer available due to the discovery of a critical issue. If you’ve already downloaded the 8.5.220.13 version of the software, do not install it.

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The WFM Builder now always builds schedules as expected. Previously at times, the building process could stall and never finish when rebuilding schedules. (WFM-37661)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.220.13.