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8.5.218.01

Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
12/02/21 Update X


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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


WFM now displays the correct username in the Schedule History and Audit reports after the Intra-Day Schedule is rebuilt. Previously, the username was incorrectly displayed as blank or as System. (WFM-34860)


WFM no longer auto-commits schedule changes after the Intra-Day Schedule is rebuilt if the auto-commit setting is unchecked in Web for Supervisors. Previously in this scenario, WFM incorrectly auto-committed the changes. (WFM-34859)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.01.

This page was last edited on December 2, 2021, at 21:06.
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