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Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/04/16 Hot Fix X

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Releases Info

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Agent schedules that contain shifts, other than Granted Calendar shifts or shifts assigned in a Rotating Pattern for that date, are now included in Intra-Day re-optimization. Previously, these other shifts were excluded from Intra-Day re-optimization. (WFM-26108)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 4, 2016, at 18:31.
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