8.5.219.16
Workforce Management Builder Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/24/23 | Update | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
- Support for Microsoft Windows Server 2022. See the Workforce Management page in the Genesys Supported Operating Environment Reference Manual for more detailed information and a list of all supported operating systems. (WFM-36298)
Resolved Issues
This release contains the following resolved issues:
WFM Builder's built-in IANA time zone database is now updated to the latest available version 2023.3. (WFM-36774)
WFM builder now correctly schedules the duration specified in the Minimum duration between the start times of two consecutive working days constraint. Previously, this constraint was not satisfied for some agents when rescheduling only a part of the schedule scenario. (WFM-36500)
The schedule build errors displayed now are correctly localized. Previously, these build errors were rendered using an incorrect code page. (WFM-33601)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.219.16.
This page was last edited on May 25, 2023, at 17:05.
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