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Stat Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
08/04/16 Hot Fix X X

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Stat Server

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Stat Server no longer enters an infinite loop in the following scenario:

  • The skill skill_name exists.
  • There is at least one agent who has the skill skill_name with non-zero level.
  • The Skill("skill_name") script is added to an empty regular agent group.
Genesys recommends that you use the SkillExists("skill_name") script instead of the Skill("skill_name") script to specify skills for virtual agent groups, as documented in the Stat Server User’s Guide.


Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 4, 2016, at 22:14.
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