8.5.102.20
Stat Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 05/10/16 | Hot Fix | X | X | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Stat Server now correctly associates the tenant's capacity rule with a place/agent at startup, if that place/agent does not have any capacity rule assigned. (SS-6779)
Stat Server no longer resets statistics to zero after re-reading configuration, in case when backup file is enabled, available, contains serialized aggregates, and [statserver]\backup-file-aggregates-store=yes. (SS-6768)
Stat Server no longer terminates unexpectedly when a place, which has an agent logged into multimedia, is deleted from the configuration and the EventAgentLogout event arrives after the place is deleted. (SS-6763)
Stat Server no longer removes capacity rule from the agent/place after unrelated configuration changes to this agent/place (for example, adding or removing skills). (SS-6755, SS-7483)
Stat Server no longer terminates unexpectedly in the following scenario:
- VAG TestVAG has script SkillExists("TestSkill") and Origination DN VQTest (VQ).
- Agent X has the TestSkill skill and enters TestVAG.
- Agent X logs into media (for example, email).
- The TestSkill skill is deleted from Agent X (agent leaves the TestVAG).
- The VQTest VQ is deleted from the configuration.
- Email is distributed and accepted by Agent X.
- Agent X marked email done or placed this email in an Interaction Queue.
(SS-6754)
Fixed backward compatibility issue for the CallAbandonedFromRinging action on virtual queues. Now there is no correlation between the CallAbandonedFromRinging action and the InteractionAbandonedDuringOffering action. (SS-6740)
Stat Server no longer terminates unexpectedly in the following (or similar) scenario:
- Start Stat Server with the TENANT tenant assigned.
- Add Mediatype(name=N,DBID=X) to the TENANT tenant.
- Remove the TENANT tenant from Stat Server tenants.
- Add the TENANT tenant back to Stat Server tenants.
- Remove MediaType(name=N,DBID=X) from the TENANT tenant.
- Add DispositionCode(name=N,DBID=Y) to the TENANT tenant.
(SS-6739, SS-6582)
Stat Server now correctly ends all relevant CallConsultReceived actions upon the EventReleased event. (SS-6734)
Stat Server, running on Linux, no longer ignores valid filters at startup after attempting to parse a filter containing a syntax error. (SS-6732)
Stat Server no longer terminates unexpectedly after the following multimedia events sequence:
- EventInvited with visibility_mode = [COACH] (Agent1 was invited for consultation by Agent3)
- EventPartyAdded with visibility_mode = [COACH] (Agent2 accepted the invitation for the consultation from Agent3)
- EventRevoked or EventRejected (Agent1 did not accept the invitation for the consultation)
- EventMediaRemoved or EventLogout (Agent1 logged out)
- EventPartyRemoved (Agent2 stopped the consultation)
(SS-6731)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.102.20.