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Genesys Performance Management Advisors Deployment Guide

Welcome to the Genesys Performance Management Advisors Deployment Guide. This document describes how to deploy all Advisors components for a full implementation.

This document is primarily intended for system implementers and system administrators. It has been written with the assumption that you have a basic understanding of:

  • computer-telephony integration (CTI) concepts, processes, terminology, and applications
  • network design and operation
  • your own network configurations

The organization of this Guide is based on the recommended order in which you should approach deployment of Advisors applications.

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This page was last modified on 5 July 2018, at 19:52.