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Support for Universal Contact Server Cluster

Web Services supports a Universal Contact Server Cluster deployment for load balancing. For more information on cluster deployments, suggested configurations, and the configuration procedure, please see Universal Contact Server Cluster and see Creating the UCS 9.1 Cluster Application Object.


Special Considerations

The Cloud Cluster can have one of the following connections:

  • Direct connections to Universal Contact Server pair
  • Connections to an Application Cluster that contains a list of Universal Contact Servers 9.x

The Cloud Cluster cannot support both connections listed above.

When you configure the connections, the Applications Parameters field must include the following string:

clusterType=eservices

WWE UCS 01.pngWWE UCS 02.png

Image of Application Parameters field

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This page was last modified on October 12, 2018, at 08:42.