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GVP Hardware and Operating System Profiles for Genesys Interactive Recording (GIR)

Hardware Profiles

Hardware Profile 1 Specifications & Recommendations Comment
CPU Single Hex Core Intel Xeon X5670@ 2.93GHz
Memory 8 GB or more 4GB is minimum and 8GB is recommended
Network GigaBit Ethernet 100MBit supported
Storage 15k rpm SAS HDD disk storage with at least 72GB.
RAID 0.
15k rpm recommended for maximum performance
OS Windows Server 2008 R2 x64 Enterprise Edition SP1
Hardware Profile 2 Specification & Recommendation Comment
CPU Single Hex Core Intel Xeon X5675@ 3.06GHz
Memory 16 GB or more 4GB is minimum for each VM
Network GigaBit Ethernet 100MBit supported
Storage SSD used for MCP recording cache location.

15k rpm SAS HDD disk storage with at least 136GB used for all other operations.
RAID 0

SSD and 15k rpm SAS HDD are recommended for maximum performance
OS VM vSphere or ESXi 5.x

Windows Server 2008 R2 x64 Enterprise Edition SP1

VM vSphere 5.x as host OS

Windows 2008 Server as Guest OS on VM

Hardware Profile 3 Specification & Recommendation Comment
CPU Dual Hex Core Xeon X5675 3.06 GHz
Memory 16GB or more 8GB is minimum and recommended
Network GigaBit Ethernet 100MBit supported
Storage 15k rpm SAS HDD disk storage with at least 72GB.
RAID 0
15k rpm SAS HDD is recommended for maximum performance
OS Windows Server 2008 R2 x64 Enterprise Edition SP1
Hardware Profile 4 Specification & Recommendation Comment
CPU Dual Hex Core Xeon X5675 3.06 GHz
Memory 32GB or more 4GB is minimum for each VM
Network GigaBit Ethernet 100MBit supported
Storage SSD used for MCP recording cache location.

15k rpm SAS HDD disk storage with at least 360GB used for all other operations.
RAID 0.

SSD and 15k rpm SAS HDD are recommended for maximum performance
OS VM vSphere or ESXi 5.x

Windows Server 2008 R2 x64 Enterprise Edition SP1

VM vSphere 5.x as Host OS

Windows 2008 Server as Guest OS on VM

Hardware Profile 5 Specification & Recommendation Comment
CPU Dual Hex Core Xeon X5675 3.06 GHz
Memory 32GB or more 4GB is minimum for each VM
Network GigaBit Ethernet 100MBit supported
Storage Multiple 15k rpm SAS HDDs disk storage with at least 360GB used for all other operations.
RAID 0.
Split VMs into multiple 15k rpm SAS HDDs.
OS VM vSphere or ESXi 5.x

Windows Server 2008 R2 x64 Enterprise Edition SP1

VM vSphere 5.x as Host OS

Windows 2008 Server as Guest OS on VM

Hardware Profile 6 Specification & Recommendation Comment
CPU Single Eight Core Xeon E5-2640 2.00 GHz
Memory 64GB or more 8GB is minimum for each VM
Network GigaBit Ethernet 100MBit supported
Storage SSD used for MCP logs and recording cache location. 15k rpm SAS HDD disk storage with at least 360GB used for all other operations. RAID 0. SSD and 15k rpm SAS HDD are recommended for maximum performance.
OS VM vSphere or ESXi 5.x

Windows Server 2008 R2 x64 Enterprise Edition SP1

VM vSphere 5.x as Host OS

Windows 2008 Server as Guest OS on VM

Virtual Machine (VM) Profiles

VM Profile 1 Specifications & Recommendations Comment
Host Hardware Hardware Profile 2 1x X5675@3.06GHz
16GB RAM
CPU 2 x vCPU
Memory 5 GB 4GB is minimum
Network GigaBit Ethernet 100MBit supported
Storage 10GB SSD used for MCP recording cache location.36GB 15k rpm SAS HDD disk storage used for all other operations. SSD is recommended for maximum performance
Guest OS Windows Server 2008 R2 x64 Enterprise Edition SP1
VM Profile 2 Specifications & Recommendations Comment
Host Hardware Hardware Profile 4 2x X5675@3.06GHz , 32GB RAM
CPU 4 x vCPU
Memory 8 GB 4GB is minimum.
Network GigaBit Ethernet 100MBit supported
Storage 10GB SSD used for MCP recording cache location.At least 36GB 15k rpm SAS HDD disk storage used for all other operations. SSD is recommended for maximum performance.
Guest OS Windows Server 2008 R2 x64 Enterprise Edition SP1
VM Profile 3 Specifications & Recommendations Comment
Host Hardware Hardware Profile 4 2x X5675@3.06GHz , 32GB RAM
CPU 3 x vCPU
Memory 6 GB 4GB is minimum.
Network GigaBit Ethernet 100MBit supported
Storage 10GB SSD used for MCP recording cache location.At least 36GB 15k rpm SAS HDD disk storage used for all other operations. SSD is recommended for maximum performance
Guest OS Windows Server 2008 R2 x64 Enterprise Edition SP1
VM Profile 4 Specifications & Recommendations Comment
Host Hardware Hardware Profile 4 2x X5675@3.06GHz , 32GB RAM
CPU 2 x vCPU
Memory 5 GB 4GB is minimum.
Network GigaBit Ethernet 100MBit supported
Storage 10GB SSD used for MCP recording cache location.At least 36GB 15k rpm SAS HDD disk storage used for all other operations. SSD is recommended for maximum performance
Guest OS Windows Server 2008 R2 x64 Enterprise Edition SP1
VM Profile 5 Specifications & Recommendations Comment
Host Hardware Hardware Profile 5 2x X5675@3.06GHz , 32GB RAM
CPU 2 x vCPU
Memory 5 GB 4GB is minimum.
Network GigaBit Ethernet 100MBit supported
Storage At least 36GB 15k rpm SAS HDD disk storage.
Guest OS Windows Server 2008 R2 x64 Enterprise Edition SP1

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This page was last modified on July 11, 2018, at 00:47.