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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
  • DV = Default value

Table BGS_SESSION_DIM

Description

Introduced: 8.5.011

In partitioned databases, this table is not partitioned.


This dimension table allows Bot Gateway Server (BGS) session facts to be described based on characteristics of the session, such as how the session ended.

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Column List

Legend

Column Data Type P M F DV

ID

integer X X

REJECTED_TO_START

integer X 0

ENDED_ABNORMALLY

integer X 0

ENDED_BY

varchar(50) X NO_VALUE

END_REASON

varchar(50) X NO_VALUE

END_RESULT

varchar(50) X NO_VALUE

CREATE_AUDIT_KEY

numeric(19) X X

ID

The primary key of this table. This ID is referenced from other tables as BGS_SESSION_DIM_KEY.

REJECTED_TO_START

Based on application data attribute: /session_info/cbs_rejectedToStart

Indicates whether the session was rejected before it started: 0 = No, 1 = Yes.

If the session was rejected (REJECTED_TO_START=1), the columns for other session statistics in this table are populated with the default values defined in the schema.

ENDED_ABNORMALLY

Based on application data attribute: /session_stats/cbs_endedAbnormally

Indicates whether the session ended abnormally for a technical reason (for example, a protocol or connection error resulted in disconnection of the bot from the session): 0 = No, 1 = Yes.

ENDED_BY

Based on application data attribute: /session_stats/cbs_endedBy

The type of participant that initiated termination of the BGS session. Possible values are:

  • AGENT
  • CLIENT
  • SYSTEM
  • BOT
  • CBP

For more information about the meaning of the values, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.

END_REASON

Based on application data attribute: /session_stats/cbs_endReason

The reason the BGS session was terminated. For information about possible values, see Integrating BGS with Genesys Historical Reporting in the Bot Gateway Server Quick Start Guide.

END_RESULT

Based on application data attribute: /session_stats/cbs_endResult

The business result of the session: Success or Fail. In the initial BGS implementation of support for reporting, BGS does not populate the applicable data attribute, and END_RESULT will always be populated with the default value defined in the schema.

CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools—that is, applications that need to identify newly added data.


Index List

CODE U C Description

I_BGS_SESSION_DIM

X Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_BGS_SESSION_DIM

Field Sort Comment
REJECTED_TO_START Ascending
ENDED_ABNORMALLY Ascending
ENDED_BY Ascending
END_REASON Ascending
END_RESULT Ascending

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This page was last modified on June 11, 2018, at 09:15.