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GIM-SA-ContactAttempt-Postgre.png

Contact_Attempt Subject Area

This subject area represents outbound campaign contact record attempts. An attempt may or may not include dialing.

Contact_Attempt Subject Area View Large

Subject Area Dimensional Model Tables

  
Table/View Description
ATTEMPT_DISPOSITION Indicates what event caused termination of a contact attempt.
CALL_RESULT Enables facts to be described based on attributes of an outbound campaign call result.
CONTACT_ATTEMPT_FACT Represents a processing attempt for an outbound campaign contact.
CONTACT_INFO_TYPE Allows facts to be described based on attributes of an outbound campaign contact information type.
DATE_TIME Allows facts to be described by attributes of a calendar date and 15-minute interval.
DIALING_MODE Allows facts to be described based on attributes of an outbound campaign dialing mode.
MEDIA_TYPE Allows facts to be described based on media type, such as Voice.
RECORD_FIELD_GROUP_1 Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values.
RECORD_FIELD_GROUP_2 Allows contact attempt facts to be described by deployment-specific outbound campaign calling list field values.
RECORD_STATUS Allows facts to be described based on attributes of an outbound campaign record status.
RECORD_TYPE Allows facts to be described based on attributes of an outbound campaign record type.
RESOURCE Allows facts to be described based on the attributes of contact center resources.
TIME_ZONE Allows facts to be described based on attributes of a time zone.

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This page was last modified on August 29, 2016, at 14:02.