This page was last edited on September 3, 2019, at 20:08.
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Database Access Point
Also known as a DAP. An object that provides the interface between an application in the Genesys installation and the databases to which the application requires access. Refer to the Framework Database Connectivity Reference Guide for more information about configuring and using DAPs.
This page provides a high-level overview of the steps to prepare the Interaction Concentrator applications (ICONs) and Interaction Databases (IDBs) to capture and store reporting data for Genesys Info Mart. Before you install your Genesys Info Mart application, refer to this page and the links it provides.