8.5.105.10
Stat Server Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 02/03/17 | Hot Fix | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
In cases when the system time was changed, Stat Server now returns the correct timestamp (the DN status start time) for the CurrentTargetState statistical category. (SS-7236)
For the ExpectedWaitTime statistical category, Stat Server now correctly returns a large value (for example, 900000) in the following scenario:
- A virtual queue is set as an origination DN to the Agent Group.
- One agent from the group above is logged in and in the NotReadyForNextCall status.
- One call is in the virtual queue and no other calls were previously distributed from this virtual queue.
Previously, it incorrectly returned 0. (SS-7234)
In scenarios where the connection to the Configuration Server failed, and could not be reestablished, Stat Server now correctly alternates reconnect attempts between primary and backup Configuration Servers. (SS-7191)
Stat Server now correctly handles 0 (zero) max capacity in capacity rules. (SS-7081)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.105.10.