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Audio Resources

An Audio Resource is a resource that can be referenced by a Routing Strategy and played back by a Media Server. It consists of one or more Audio Resource Files, each of which consists of one audio file associated to one Personality.

This screen displays a list of all Audio Resources for which you have role privileges to view. To refresh the list, click Refresh. Click an Audio Resource in the list to display its properties in the <audio resource name> panel that is displayed to the right of the Audio Resources screen.

You can filter the contents of this list in several ways:

  • Type the name or partial name of the Audio Resource, Type, ARID, or Tenant in the Quick Filter field.
  • Click the Tenant Filter button (the icon with the circle and horizontal bar) to open the Tenant filter panel. In this panel, click the checkbox(es) beside the tenants that you want to select. Use the Quick Filter field in this panel to filter the tenant list.
  • You can sort the Audio Resources in the list by clicking on a column head. Clicking a column head a second time reverses the sort order.

You can perform the following tasks in this screen:


Creating Audio Resources

  1. On the header, go to Menu > Audio Resources > Audio Resources.
  2. Click New.
  3. On the New panel that is displayed to the right, enter the general properties of the new Audio Resource.
  4. Click Save to save the new Audio Resource. You can now continue to configure it.
  5. Create the Audio Resource Files for this Audio Resource by selecting Files from the Related menu.
  6. Deploy the Audio Resource to tenants by selecting Deployments from the Related menu. To bulk-deploy Audio Resources, click the check boxes that are displayed beside the Audio Resources that you want to deploy, and click Deploy.


Modifying Audio Resources

  1. On the header, go to Menu > Audio Resources > Audio Resources.
  2. Select the Audio Resource that you want to modify.
  3. Modify the properties of the Audio Resource, as required. (Note: Only the Name and Descriptions properties can be modified.)
  4. Click Save.


Deleting Audio Resources

Important.png Warnings:

  • If you delete an Audio Resource, all Audio Resource Files that are associated with it are also deleted.
  • If you are deleting an Audio Resource that is being used by Operational Parameter Management, and this Audio Resource being used by one or more parameters or Parameter Groups, a message is displayed that indicates this fact. When this happens, you can either cancel the deletion or force the deletion.
  1. On the header, go to Menu > Audio Resources > Audio Resources.
  2. Select the Audio Resource that you want to delete.
  3. In the <audio resource name> panel, click Delete.
  4. In the Confirm Deletion dialog box, do one of the following:
    1. To delete the Audio Resource and its Audio Resource Files, click OK.
    2. To not delete the Audio Resource and its Audio Resource Files, click Cancel.


Managing Audio Resource Files

Audio Resource Files are contained in Audio Resources, and consist of an audio file and a unique Personality. You create and manage Audio Resource Files by using the <audio resource name> panel that is displayed to the right of the Audio Resources screen after you have selected an audio resource.

Audio Resource Files are created when an audio file—such as a WAV (.wav) file—and a Personality are combined and assigned to an Audio Resource. Therefore, all composite audio files, Personalities, and Audio Resources, must have been created before you can create the Audio Resource Files.

To view Audio Resource Files, complete the following steps:

  1. On the header, go to Menu > Audio Resources > Audio Resources.
  2. In the Audio Resource List screen, select an audio resource.
  3. Click the Files button or select Files from the Related menu. The Audio Resource Files List panel is displayed.

The Audio Resource Files List panel displays a list of Audio Resource Files that are already associated with the selected Audio Resource. For each Audio Resource File, the name of its underlying audio file, Personality, size, ID, and status are displayed.

On this panel, you can:

  • View the properties of an Audio Resource File.
  • Create and assign an Audio Resource File to this Audio Resource.
  • Modify an Audio Resource File.
  • Remove (unassign) an Audio Resource File from this Audio Resource.
  • Reprocess (or recreate) the selected Audio Resource File.

To refresh the list, click Refresh.

To display the properties of the audio file, click an audio file in the list. The properties of the associated Audio Resource File is diplayed in the <audio file name> panel that will be displayed to the right of the Audio Resource Files List panel.


Deploying Audio Resources

The Deployment tab consists of two lists, as follows:

  • Tenants with deployment — Shows tenants to whom this Audio Resource has been deployed.
  • Tenants available — Shows the available tenants to whom this Audio Resource has not been deployed.

To deploy Audio Resource to tenants, complete the following steps:

  1. In the Audio Resource List screen, select the Audio Resource that you want to deploy.
  2. In the <audio resource name> panel, select Deployments from the Related menu.
  3. In the Audio Resource Deployment panel that is displayed to the right of the Audio Resource List screen, click Add.
  4. In the Tenants panel, click the check boxes that are displayed beside the tenant names, to specify one or more target tenants to which you want to deploy the selected audio resources.
  5. In the Audio Resource Deployment panel, click Next. The audio resources are deployed.
  6. Review the summary, and click Finish.
  7. Click Close.

To bulk deploy Audio Resource to tenants, complete the following steps:

  1. In the Audio Resource List screen, click the check boxes that are displayed beside the Audio Resources that you want to deploy.
  2. Click Deploy.
  3. In the Bulk Audio Resource Deployment panel that is displayed to the right of the Audio Resource List screen, click Add.
  4. In the Tenants panel, click the check boxes that are displayed beside the tenant names, to specify one or more target tenants to which you want to deploy the selected audio resources.
  5. In the Bulk Audio Resource Deployment panel, click Next. The audio resources are deployed.
  6. Review the summary, and click Finish.
  7. Click Close.

To remove the selected Audio Resource from a tenant to which it was deployed, complete the following steps:

  1. In the Audio Resource List screen, find the tenant that is using the audio resource that you want to remove.
  2. Select the audio resource.
  3. In the <audio resource name> panel, select the tenant in the Tenants who Currently see this AR list.
  4. Click Remove.
  5. In the Audio Resource Deployment panel, click Next. The audio resource is removed.
  6. Review the summary, and click Finish.
  7. Click Close.
This page was last edited on July 17, 2020, at 15:56.
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