Jump to: navigation, search

Provisioning

Genesys Administrator Extension enables you to configure, maintain, and report on the maximum concurrent sellable items (service bundles) that a tenant is entitled (contracted) to use. You use the Provisioning screen to configure the value for each application. The value is stored in the License Reporting Manager database. You can report this value as part of a License Utilization Report.

To display the Provisioned Sellable Items List screen, in the header, go to Menu > License Reporting > Provisioning. This screen contains a table that lists the following items, by tenant:

Property Description
Sellable Item Sellable Genesys application name, sorted by tenant.
Provision Effective Date (GMT) The date at which the sellable item can be utilized. The license is presumed to begin at 12:00am (000h) GMT on the date that is specified.
Provision Usage Limit The number of available (provisioned) seats for the application.

The Provisioned Sellable Items List screen enables you to perform the following functions:

  • Add (provision) a new sellable item to a tenant
  • Modify the effective date or provision count of a sellable item that has been provisioned to a tenant
  • Delete a sellable item from the Provisioned Sellable Items List for tenant


Adding a New Sellable Item

  1. In the Provisioned Sellable Items List screen, click New. The New panel is displayed to the right.
  2. In the New panel, specify the following properties:
    1. The tenant to which you want to provision the application. Click the magnifying glass in the tenant field to open the Tenant panel. Click the radio button that is displayed beside the name of the tenant to which you want to provision the application.
    2. The name of the Genesys application that you want to provision. Click the magnifying glass in the Sellable Item field to open the Sellable Items panel. Click the radio button that is beside the name of the application that you want to provision.
    3. The date at which the sellable item can be utilized (the Provision Effective Date). Click in the Provision Effective Date (GMT) field, and either enter the date or use the calender picker to specify the date. Note: The date and time must be in the future.
    4. The number of provisioned seats for the application (the Provision Usage Limit). Click in the Provision Usage Limit field, and enter the number of licenses that are available for sale to the tenant.
  3. Click Save to add the sellable item to the tenant.


Modifying a Sellable Item

  1. In the Provisioned Sellable Items List screen, select a provisioned item. The <provisioned item name> panel is displayed to the right.
  2. In the <provisioned item name> panel, modify one or more of the following properties:
    1. The name of the Genesys application that you want to provision. Click the magnifying glass in the Sellable Item field to open the Sellable Items panel. Click the radio button that is displayed beside the name of the application that you want to provision.
    2. The date at which the sellable item can be utilized (the Provision Effective Date). Click in the Provision Effective Date (GMT) field, and either enter the date or use the calender picker to specify the date.
    3. The number of provisioned seats for the application (the Provision Usage Limit). Click in the Provision Usage Limit field, and enter the number of licenses that are available for sale to the tenant.
  3. Click Save to commit the changes to the sellable item to the tenant.


Deleting a Sellable Item

  1. In the Provisioned Sellable Items List screen, select a provisioned item. The <provisioned item name> panel is displayed to the right.
  2. In the <provisioned item name> panel, click Delete.
  3. In the Confirm Deletion dialog box, do one of the following:
    1. To remove the sellable item from the database, click OK.
    2. To keep the sellable item and not remove it from the database, click Cancel.
This page was last modified on January 25, 2013, at 09:57.

Feedback

Comment on this article:

blog comments powered by Disqus