Genesys Administrator Extension User's Guide
Genesys Administrator Extension is a component of the Genesys Administrator product; it can be used in parallel with Genesys Administrator.
Genesys Administrator Extension introduces the next generation user interface for Genesys that reduces both the overall operating costs and the time to deployment, by providing user-friendly interfaces that perform complex operations while at the same time preventing user error. This product is focused on the user experience for both Enterprise and Hosted customers, as well as by system administrators and line of business users.
The following chapters explain different features of Genesys Administrator Extension:
This chapter introduces you to the core features of Genesys Administrator Extension.
Automated Solution Deployment (ASD)
This chapter explains the features and functionality of the Automated Solution Deployment module.
Operational Parameter Management (OPM)
This chapter explains the features and functionality of the Operational Parameter Management module.
Audio Resource Management (ARM)
This chapter explains the features and functionality of the Audio Resource Management module.