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musicOnHoldFilePath

Section: connector
Default Value: No default value
Valid Values: Any string
Changes Take Effect: Immediately


Specifies the path (full path, relative path or network path are supported) to the file with music that will be used as Music On Hold. The connector supports audio file .wma type.

musicOnHoldFilePath

Section: connector
Default Value: No default value
Valid Values: Any string
Changes Take Effect: Immediately


Specifies the path (full path, relative path or network path are supported) to the file with music that will be used as Music On Hold. The connector supports audio file .wma type.

Music On Hold

The music-on-hold file is specified in the musicOnHoldFilePath option of the connector section.

The music is played by the Connector application directly to a main or consultation call when it is placed on hold. The music-on-hold file must be reachable and available for the Connector application.

In the environment with multiple Connectors, the music-on-hold file must be available for every Connector. Consider placing the file on a shared resource or mapped drive.

If the path to the music-on-hold file is not specified in musicOnHoldFilePath, no music-on-hold is played.

The music-on-hold can be recorded or excluded from the recording. See Remote Recording for details.

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This page was last modified on 4 April 2018, at 15:50.