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Configuring Routing

Integrating the Universal Routing Server (URS) and the Orchestration Server (ORS) into the SIP Cluster environment introduces the possibility to distribute the load of calls across several URS and ORS instances. The resources allocated by a given strategy can also be distributed across several URS instances.

URS in a SIP Cluster environment cannot be registered on agents DNs. Therefore, DN-related router functions, IVR treatments, and URS statistics dependent on monitoring agent DNs are not available.

The topics in this section cover important aspects on providing routing services in the SIP Cluster:

Related Documentation Resources

The following documentation resources provide general information about URS and ORS:

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This page was last modified on June 28, 2018, at 15:18.