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Media-Channel Status Priorities

For DN types that enable the handling of media-channel interactions from Interaction Server (from the Genesys Multimedia Solution), Stat Server observes the following ranking, from lowest to highest:

  • Active
  • Available
  • NotAvailable
  • Blocked
  • InteractionDelivering
  • InteractionHandlingInternal
  • InteractionHandlingOutbound
  • InteractionHandlingInbound

This ranking is inherent to Stat Server and cannot be reconfigured otherwise.

This page was last edited on September 22, 2014, at 19:50.
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