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Stat Server Release Notes

Stat Server is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
10/29/21 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

In deployments that use switch types that are recognized as Meridian-like because the position-extension-linked switch option in the statserver section is set to yes, Stat Server now reports After-Call Work (ACW) agent status correctly in scenarios where:

  1. An incoming call is accepted by an agent.
  2. The agent manually sets AfterCallWork mode (or it is set automatically after the incoming call is accepted).
  3. The agent initiates a Consult call.
  4. The original call is released.
  5. The Consult call is released.

Previously in such scenarios, the agent status was incorrectly reported as WaitForNextCall.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on October 29, 2021, at 15:43.
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