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AGT_QUEUE_ABN Subject Area

AGT_QUEUE_ABN Subject Area View Large

Subject Area Dimensional Model Tables

Table/View Description
AGR_SCFG This internal table stores the thresholds that are associated with the handling of contact center interactions.
AGT_QUEUE_ABN_HOUR Rollup of interactions that were abandoned within an ACD queue, Virtual queue, Interaction queue, or Workbin.
This page was last edited on November 13, 2020, at 23:36.
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