AGT_QUEUE_ABN Subject Area
Subject Area Dimensional Model Tables
|AGR_SCFG||This internal table stores the thresholds that are associated with the handling of contact center interactions.|
|AGT_QUEUE_ABN_HOUR||Rollup of interactions that were abandoned within an ACD queue, Virtual queue, Interaction queue, or Workbin.|
This page was last edited on January 10, 2020, at 18:53.