Jump to: navigation, search

Objects

The following objects can be accessed through Field Codes:

Agent Object

The Agent object is associated with the Interaction object. For an automated reply, this object is the agent whose login name equals the E-mail Server autobot-agent-login-name option (see option description in the eServices Reference Manual) in its email-processing section.

FirstName

[+] FirstName


LastName

[+] LastName


FullName

[+] FullName


Signature

[+] Signature


Contact Object

The Contact object is associated with the current EmailIn interaction. The properties include:

Id

[+] Id


FirstName

[+] FirstName


LastName

[+] Lastname

FullName

[+] FullName


Title

[+] Title


PrimaryEmailAddress

[+] PrimaryEmailAddress


PrimaryPhoneNumber

[+] PrimaryPhoneNumber


Interaction Object

The Interaction object is the currently processed interaction that is built from a standard response and includes Field Codes.

  • For Acknowledgement, Redirect, Autoresponse, Chat Transcript, Forward, and Reply From External Resource strategy objects, this Interaction object handles EmailIn.
  • For the Send object, which only supports Field Codes for this Subject, this Interaction object handles EmailOut.
  • This distinction affects the the FromAddress and ToAddresses properties.

The properties for this object include:

Id

[+] Id


DateCreated

[+] DateCreated


Subject

[+] Subject


ToAddress

[+] ToAddress


FromAddress

[+] FromAddress


AttachedData

[+] AttachedData


TimeZone

[+] TimeZone


This page was last edited on August 31, 2018, at 19:47.

Feedback

Comment on this article:

blog comments powered by Disqus