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Known Issues and Recommendations

Workforce Management Builder

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of Workforce Management Builder. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



If the path for the WFM Builder x-ScheduleLogPath configuration option value is set to a folder that does not exist, the following internal error message appears: Error[1066] Internal error. This issue occurs only when the x-ScheduleBuilderTrace option value is set to true.

ID: WFM-25258 Found In: 8.5.201.11 Fixed In: 8.5.202.02

Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Workforce Management Builder unless otherwise noted in the issue description.


This 8.5.x product release supports Language Packs. Use 8.5.x-compatible Language Packs upon their availability.

This release does not support 8.1.x Language Packs.

Language Packs allow installers to select the language, in which the user interface and online Help files are displayed. For details about available Language Packs, including the languages, see the Translation Support page in this release note.


The WFM Builder Russian Language Pack is now supported on Microsoft Windows Server 2016.

ID: WFM-31185 Found In: 8.5.203.00 Fixed In: 8.5.203.00

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This page was last modified on November 8, 2018, at 11:44.