8.5.212.14

Workforce Management Builder Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/28/18	Update					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

• WFM Builder now supports OAuth 2 authentication for all incoming and outgoing connections. OAuth2 is provided by Genesys Web Services and Applications (GWS). (WFM-30854)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.212.14.

Supported Languages

See Release 8.5.x Translation Support.