8.5.101.01

Workforce Management Builder Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/31/15	General					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM now generates a Warning message if the Contract work hours cannot be validated for a schedule period. Previously, if the Contract work hours could not be validated due to incorrect configuration of work hours, no Warning message appeared. (WFM-23236)

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WFM Builder now consistently issues Warning messages when individual Meetings are not scheduled for some agents. Previously in this scenario, Warnings were issued for some agents and not others. (WFM-22966)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.01.