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Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/31/15 General X

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Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM now generates a Warning message if the Contract work hours cannot be validated for a schedule period. Previously, if the Contract work hours could not be validated due to incorrect configuration of work hours, no Warning message appeared. (WFM-23236)

WFM Builder now consistently issues Warning messages when individual Meetings are not scheduled for some agents. Previously in this scenario, Warnings were issued for some agents and not others. (WFM-22966)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 27, 2016, at 01:40.
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