Workforce Management Builder Release Notes
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This release includes only resolved issues.
This release contains the following resolved issues:
WFM now generates a Warning message if the Contract work hours cannot be validated for a schedule period. Previously, if the Contract work hours could not be validated due to incorrect configuration of work hours, no Warning message appeared. (WFM-23236)
WFM Builder now consistently issues Warning messages when individual Meetings are not scheduled for some agents. Previously in this scenario, Warnings were issued for some agents and not others. (WFM-22966)
No special procedure is required to upgrade to release 8.5.101.01.