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Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/24/16 Hot Fix X

Helpful Links

Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM Builder no longer terminates with error 40 when building schedules that contain incorrectly configured monthly work hours, multiple meetings and preferences. (WFM-25722)

WFM Builder now correctly re-optimizes schedule scenarios when re-optimizing only activities and activity sets. Previously during re-optimization, activities included in tasks could accumulate at the beginning of the day, thus leaving higher understaffing later in the day. (WFM-25708)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last modified on May 26, 2016, at 09:27.


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