8.5.003.09
Workforce Management Builder Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 07/24/15 | Hot Fix | X |
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Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
WFM now generates a Warning message if the Contract work hours cannot be scheduled within a schedule period. Previously, if the Contract work hours could not be scheduled due to incorrect configuration of work hours, no Warning message appeared. (WFM-23486)
WFM Builder provides improved speed when scheduling in configurations that include Meetings and Shifts that have multiple (5 or more) mandatory and inflexible Breaks. Previously in these configurations, it sometimes took an excessive amount of time to schedule these types of Breaks. (WFM-23476)
WFM Builder now cancels schedule building significantly faster. Previously in some scenarios, schedule building would continue for a few hours after the Cancel button was clicked. (WFM-23457)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.003.09.