Jump to: navigation, search


Section: Options
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None

When configuring multi-site activities, specifies that Builder will use multi-site staffing requirements when building multi-site schedule scenarios. If this option value is set to true WFM Builder uses the staffing requirements of multi-site activities. If the value is set to false WFM Builder uses the staffing requirements of related-site activities.

Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/12/15 Hot Fix X

Helpful Links

Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM Builder now uses the correct Multi-Site staffing requirement, regardless of time zone being used by the WFM Server host. Previously, if the [Options] MultiSiteActivitiesEnabled configuration option was set to true and the WFM Server's time zone was different from the Business Unit and Site time zones in the Schedule Scenario, the Multi-Site Scheduling Scenario would sometimes schedule the staffing requirement for Multi-Site Activities using an incorrect time zone. (WFM-22819)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on July 26, 2017, at 20:10.
Comments or questions about this documentation? Contact us for support!